Testimonials

What other people say about us:

“Very good firewood, burning beautifully. I’ll be back for more”

Mr S, Horsley

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“Thanks! Great load as usual – many thanks (ace prompt service too!)”

Mr F, Painswick

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“Good quality wood with prompt and efficient service. Thank you – nice to have willing and helpful service delivered with a smile!”

Mrs P, Nailsworth

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“Yesterday was our Third delivery from Elcombe Firewood. You have been so helpful, always friendly and reliable. Really superb quality wood again and great value for money. Loved seeing it all stacked up, We feel ready for the winter now! Will be in touch for another order in a few months. Many thanks.”

Mrs K, Thornbury

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“Excellent product and a very efficient friendly service”

Mr H, Nailsworth

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“Fabulous service, I’m really impressed. Thanks!”

Ms W, Uley

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“Fast, friendly service. Good product, satisfied client”

Mr A, Cirencester

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“From order to delivery Elcombe could not have been more helpful and the quality of the firewood was excellent. I will certainly use them again”

Mr H, Cheltenham

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“No improvements necessary, great service, fast delivery and the best firewood I have ever had!!”

Mr A, Minchinhampton

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“First rate service, prompt in all respects”

Mr B, France Lynch

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“Your wood is fantastic! I won’t buy from anyone else. I had to get some off eBay last year when you sold out and it was rubbish”

Ms L, Frampton Mansell

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“We had the most fantastic fires from your wood last year so I’m stocking up from you again this year”

Mr W, Tetbury

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“Did initially have a problem because my small order was mixed in with another bigger one resulting in an error and me getting less wood than I should have. However after contacting Steve, he immediately agreed the mistake, said action would be taken to prevent such a mistake happening again and honoured Elcombe’s ‘no quibble’ guarantee and turned up next day with enough wood to make up the order (plus a bit extra!) and a free tarpaulin so I will use them again as the quality is very good and they react quickly to enquiries. Also it’s a bonus that they will carry the wood to the site ready for stacking, happily and without additional charge rather than my experience with other firms that just dump it outside your house!”

Mr W, Stroud

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“Excellent service – many thanks”

Mr C, Yate

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“Great price, service and wood”

Mr H, Gloucester

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“What service! Next day delivery AND a bag of kindling! Excellent – and thanks all round!”

Mr F, Painswick

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“Great service, thanks, your guy helped carry to secure location. Wood is good, bag size convenient, and thank you for the free bag of kindling. Will definitely be using you again!”

Ms R, Yate

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Received my delivery of seasoned logs yesterday and started burning them straight away, I would just like to say Quality, Quantity and the service you have provided is second to none. Many thanks to the whole team and see you soon for my next load”

Mr G, Cirencester
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“Cracking good logs. I’m delighted!”

Mr B, Whitminster

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“Your kiln-dried logs are amazing; they light immediately”

Mrs W, Tetbury

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“I thoroughly recommend the kiln dried logs, they burn hotter,  for longer which in our small stove makes the difference of an overnight warm glowing fire or relaying and relighting the next day.  Your service is friendly, efficient and highly professional.”

Mr S, Nailsworth

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“I’ve used Elcombe on several occasions now, ordering by phone and online.  The company provides a reliable and friendly service, making deliveries of well seasoned logs and other products at a mutually agreed time.  Most recently they made sure that my family didn’t experience a very cold Christmas by making an impromptu delivery – as a single mum with two small children, I’m a very grateful customer!”

Ms B, Nailsworth

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I just want to say thank you for the excellent response and service and great delivery all before this bad weather arrived”

Mr J, Stroud

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“Thanks for the delivery, super service”

Mr M, Iron Acton

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“We know good wood from bad and we’re really pleased with the nice, dry logs you let us have a few months ago. They’ve kept us beautifully warm and we now need to order the same again”

Mrs W, Churchdown

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“Your logs are burning beautifully; absolutely marvellous!”

Mr G, Kemble

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“I’m very pleased with your logs and your driver was very helpful”

Mr B, Edge

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“Your seasoned wood has been fantastic; absolutely brilliant. It’s worth me traveling all the way from near Weston-super-Mare as I haven’t been able to find a reliable supplier closer to me”

Steve, Weston-super-Mare

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“This is our second delivery of fantastic quality seasoned logs, they are burning so well. Great customer service and really lovely people to deal with. Thanks for all of your help and advice too”
Mrs K, Thornbury

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“The logs were great quality, so I have placed another order….I have been delighted with the service and quality”

Mr D, Pitchcombe

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“The logs were absolutely excellent – very impressed – you will definitely hear from us again!!”

Mr W, Upton on Severn

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“You’re kiln-dried oak blocks have been fantastic. They’re the best slow-burning, clean wood we’ve ever had that’s why we’re coming back for more”

Mrs M, Cheltenham

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“I’m a first time buyer, so it’s reassuring to find a supplier you know can trust, and selling certified logs, and delivered to the door with a smile. You can be sure I’ll be back for more, once I’ve burned this lot”

Mr L, Cheltenham

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“Just to say great load of logs – thanks – burning brightly!”

Mr F, Painswick

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“Thanks for the excellent service…..Looking forward to trying the kiln dried, but your standard logs are burning just great anyway. I will have no hesitation in recommending you.”

Mr M, Tetbury

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“I want to tell you how absolutely delighted we are with the quality and quantity of wood we received from your company.  Having had wood from other suppliers in the past, which has been neither seasoned nor dry, it was pleasant surprise to see the dry and seasoned wood fall off the lorry!!”

Ms R, Nailsworth

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“Excellent stuff. Just finished stacking them in our wood-pile, looking good. Just waiting for a cold night to light the fire, Dropping them right by the front door is really appreciated, thanks”

Mr D, Cheltenham

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“I’m really impressed with the kiln-dried logs so am coming back to buy some more. They’re really good to get the fire going and to mix in with other logs”

Mr P, Eastington

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“Thanks for the kiln-dried logs. They’re brilliant – kept the glass on the stove nice and clean rather than blacking it up like my last lots of logs (not from you!). I’m really pleased and will be ordering some more when I run out.”

Ms L, Gloucester

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“Great service, great people. I won’t hesitate to use you again”

Mr P, Wickwar

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“Thanks so much for the recent wood delivery. It was quick, efficient and good value. It’s really nice to see a wood supplier who has embraced technology and presents a good, clear web site with lots of useful information. Although I am a ‘seasoned’ :-) wood purchaser and am familiar with buying in cubic metres, I thought the pictures on your site of your trucks with a typical wood load size were really helpful. This would be particularly helpful to the inexperienced buyer on quantities. Thanks, again. I’ll be back for more in the coming year.”

Mr K, Nailsworth

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“This is a repeat order from last year. Previous birch logs were excellent so I’m coming back for more.”

Mr B, Wotton-under-Edge

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“Delighted with the logs and with the service from your company.  Your delivery driver was really pleasant and helpful as well.  Will certainly use you again.”

Mr W, Malmesbury

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“Absolutely fantastic; I’ve never had logs so good. I’m really pleased.”

Mrs L, Stroud

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“Great service. We’re delighted”

Mr F, Stroud

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Green Man Stoves

“We always recommend kiln-dried wood because it’s the driest firewood you can buy. Elcombe Firewood is a friendly and reliable local business who provide us with excellent kiln-dried logs.”

James Price, Partner
www.greenmanstoves.co.uk

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“The logs you delivered were really dry and gave out so much heat when we used them that we had to take off (almost) all our clothes!”

Mr and Mrs A, Uley

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Gloucestershire Stove Centre

“We recommend kiln-dried firewood because it burns cleaner, lasts longer and is good value for your money. We are pleased to be associated with Elcombe Firewood as they are reliable, have a good product and are also a pleasure to deal with.”

Alistair Davidson
www.gloucestershirestovecentre.co.uk

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“The kiln dried logs were excellent… The reduced moisture content appeared to make a lot of difference to how well the logs caught fire, and to how much heat they gave off…I was very impressed with the speed and efficiency with which the logs were delivered.  I also appreciated the fact that you were prepared to unload the logs by hand (as opposed to tipping them), as we do not have the space for logs to be tipped”

Mr J, Brimscombe

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Corinium Stoves

“We have been using logs supplied by Elcombe Firewood in our showroom to demonstrate our woodburning stoves. They never disappoint. We are always extremely happy to recommend Elcombe Firewood as suppliers of quality logs to all our customers”

Colin Coupland, Managing Director

www.corinium-stoves.co.uk